all products generally ship from Jericho NY, zip code 11753. Occasionally an item might be drop shipped by the manufacturer which could be anywhere, but 95% of items are shipped from Jericho.
What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
Feel free to e mail us with any special requests or product requests. We will do custom and special orders, and will try to accommodate all requests.
Domestic - $5 flat fee for orders under $50. Orders over $50 ship for free International - $30 flat fee for all countries except Canada, which is $15. But please feel free to e mail us for a custom postage quote - we often can ship overseas for much less.
We usually ship within 1-3 business days after an order is received. Please e mail us any special needs or requests.
We usually use the US Postal Service. Large orders sometimes go UPS. If you have a preference, just let us know!
Worldwide - we ship anywhere USPS and/or UPS will ship to. International customers please feel free to e mail us for a custom postage quote – the system will charge you a $30 flat fee ($20 in Canada) but often we can ship for much less. We will do whatever we can to keep postage costs low! Everyone hates paying postage, including us!
We accept Paypal, Visa, Mastercard and Amex. If you would like to pay by check or money order, please call or e mail us and arrangements will be made.
Satisfaction guaranteed. Any item can be returned within 5 days of receipt, in its original, unopened condition. The original postage charged is not refundable, and the buyer is responsible for paying return postage. However, if the return is due to our error then we will reimburse all postage charges.
We want you to be happy with your purchase and offer a 14 day return or replacement.
Free regular shipping in the USA. Always.
We ship worldwide - $15 to Canada (under 4 lbs.), $25 all other countries.
Discounted shipping may be an option – E-mail Us
Free samples are included with every order.
Special requests are welcome